Front Desk Manager/Receptionist Retail & Wholesale - Hermosa Beach, CA at Geebo

Front Desk Manager/Receptionist

Hermosa Hair Extension Bar Hermosa Hair Extension Bar Hermosa Beach, CA Hermosa Beach, CA Part-time Part-time $16 - $19 an hour $16 - $19 an hour 10 days ago 10 days ago 10 days ago FRONT DESK MANAGER HHEB
Responsibilities:
Manage phone lines efficiently, handling multiple calls simultaneously.
Provide excellent client service by addressing inquiries, scheduling appointments, and assisting with client needs.
Proficient in booking and scheduling appointments using the salon's software system.
Process point-of-sale (POS) transactions with accuracy and professionalism.
Maintain an organized and timely front desk operation.
Punctually open and close the salon, ensuring a smooth start and end to each day.
Act as an excellent communicator, conveying information clearly and professionally to clients and salon staff.
Assist the salon manager in overseeing day-to-day operations of the salon.
Ensure compliance with and enforcement of all salon procedures and policies.
Demonstrate expertise in upselling salon services and products.
Manage salon inventory, keeping track of stock levels and ordering supplies as needed.
Contribute to the creation and distribution of the salon newsletter.
Possess extensive knowledge of hair services and products offered by the salon.
Skills:
Exceptional multitasking abilities, especially when handling phones with multiple calls.
Strong customer service skills with a focus on creating positive client experiences.
Proficient in using POS systems for transactions and scheduling software.
Organizational skills to maintain an orderly front desk and salon operation.
Timeliness in opening and closing procedures for the salon.
Effective communication skills with both clients and salon staff.
Familiarity with salon operations to assist the salon manager effectively.
Commitment to enforcing and following salon procedures and policies.
Sales skills for upselling salon services and products.
Inventory management skills to track and order salon supplies.
Writing and editing skills for contributing to the salon newsletter.
In-depth knowledge of hair services and products to assist clients and staff effectively.
Job Types:
Commission, Part-time Pay:
$16.
00 - $19.
00 per hour Expected hours:
35 per week
Benefits:
401(k) Employee discount Flexible schedule Paid time off Referral program Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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